My agent and I dealt with Elliott when he worked for landlord in letting a flat. At first I had no idea as my agent dealt with with him. But after a while that I had to deal by myself before signing the contract, I got a responsive and helpful advice. Elliott is punctual, professional and willing to assist with letting and provide extra advice related to the flat.
Hands down the best estate agents I’ve ever worked with. I had a flat that was sitting vacant for months with another agent until I found Landstones by chance. Elliot was incredibly proactive, always assessing the prospective tenants feedback and market conditions and making recommendations which led to the flat now occupied. Tom then took over as the managing agent who was equally proactive, always keeping me updated on progress, the definition of “bringing solutions not problems”. I feel very at ease leaving my property to be managed by Landstones, they are a great team, very competent, attention to detail, and as a bonus all lovely people to work with!
My experience with Landstones was absolutely wonderful from start to finish. Every member of the team I interacted with was professional, responsive, and just so NICE. No question or concern went unattended. As a client, I felt supported in a way that was especially appreciated as this was a part of an international move for me, and happily, Landstones made the entire letting process SO easy. In fact, they found me my perfect London flat on their very first try, hitting every single 'must have' on my list— a product not of luck, but instead of working with a company that actually listens. A million thanks, Landstones! Could not recommend you more highly.
I have used Landstones in Earls Court for a second time to let my flat. As a landlord already, I had a few requests which Elliot and Martyn worked with to provide a flexible, tailor-made service. Throughout the entire process, both were exceedingly professional, informative & communicative - they made sure I was fully briefed at every stage & I had total confidence in their handling of my apartment. Thank you to the team for letting my flat - would defiantly recommend
We had a fantastic experience with Landstones. The whole process was managed efficiently by everyone we dealt with. It was a pleasure dealing with Elliott who was professional, friendly, reassuring when needed, and always called when he said he would. He made the process much easier for us than it might have been. I can't recommend Landstones enough.
I've had an amazing experience with Landstones, especially dealing with Elliot. It was the first time I was renting my own flat and Elliot went an extra mile from day one up to the keys collection and even after moving in just to ensure I was pleased and comfortable. The whole process went smoothly and stress-free.
Just wanted to say what a pleasurable experience dealing with this company. I was met by Tom who picked me up from the tube station and drove me to the property. What a smart young man who was very polite and dealt with me in the most professional manner, a pleasure to see someone with so much respect and etiquette. I was shown around the properties and Tom followed up after our meeting. I would definitely recommend Tom and the company.
The teamwork at this Estate Agents is admirable from sourcing tenants to tenancy renewal and property management. This year, Tom Hood, became our Property Manager and he has been excellent in keeping up the standard by giving reliable communications to us even though we have never met. Highly recommendable.
We have just secured a tenant for our flat in South Kensington. Elliot, the Lettings Director, has been superb. He has worked tirelessly and gone the extra mile for us, arranging furniture disposal and installation, visiting the flat on "D-day" morning to ensure that all was in order, etc. Unilke other agents who have had to work remotely, he has been available on site throughout the lockdown, He has kept us informed at all times, and his attention to detail has been superb. We would recommend him and Landstones without hesitation.
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